Make AI work where the work actually happens.

I’ve spent my career on the operating side of growth, scaling sales, customer experience, and outsourcing teams. Now I help a small number of companies put AI to work in those same places, and get it to pay off in the operation rather than the press release.

Most of the value isn’t in the model. It’s in the process, the handoffs, and the knowledge sitting inside your best people. I help teams get those right first, then automate what’s left, so AI makes the operation better instead of scaling its problems faster.

How it usually starts

Most engagements begin with a short diagnostic: where AI would genuinely help, where it would just move the mess around faster, and what to do first. From there it can be advisory or hands-on with your team, depending on what you need.

Who it fits

Leaders who own a number and a team, in support and CX, sales and revenue operations, or the back office, and who want AI to earn its place rather than headline a launch.